Privacy Policy

This privacy policy explains how Healthvales.com (hereinafter, “we”, “us” or “our”) collects, uses, and discloses your personal information when you visit or use our website. Please read this policy carefully before using our website or providing any personal information to us.

What information do we collect?

We may collect the following types of personal information from you when you use our website:

  • Identifiers, such as your name, email address, phone number, IP address, or other online identifiers.
  • Internet activity information, such as your browsing history, search history, or information on your interaction with our website or other websites.
  • Inferences, such as your preferences, interests, or behavior based on the information we collect.

We may also collect other information that you voluntarily provide to us, such as your feedback, comments, or questions.

How do we collect your information?

We collect your information in various ways, such as:

  • Directly from you, when you fill out a form, subscribe to our newsletter, contact us, or otherwise provide your information to us.
  • Automatically from your device, when you access or use our website, through cookies, web beacons, or other tracking technologies. Cookies are small files that are stored on your device and that allow us to recognize you and remember your preferences. Web beacons are small graphic images that are embedded in web pages or emails and that allow us to monitor your activity. You can manage your cookie preferences or disable cookies in your browser settings, but this may affect the functionality of our website.
  • From third parties, such as our service providers, business partners, or social media platforms, that may share your information with us for various purposes, such as analytics, marketing, or advertising.

Why do we collect your information?

We collect your information for various purposes, such as:

  • To provide and improve our website, by delivering the content and features that you request, enhancing the performance and functionality of our website, and ensuring the security and integrity of our website.
  • To communicate with you, by sending you newsletters, updates, offers, or other information that may be of interest to you, responding to your inquiries, or soliciting your feedback.
  • To personalize your experience, by tailoring the content and advertisements that we display to you based on your preferences, interests, or behavior.
  • To comply with legal obligations, by fulfilling our contractual or regulatory obligations, resolving disputes, or enforcing our terms and conditions.

How do we share your information?

We may share your information with the following categories of recipients for the purposes described above:

  • Service providers, such as web hosting, analytics, email marketing, or advertising providers, that help us operate and improve our website.
  • Business partners, such as NHS Wales, Public Health Wales, or other reputable health organizations, that we collaborate with to provide you with relevant and reliable information.
  • Affiliates, such as our parent company, subsidiaries, or other related entities, that are under common control or ownership with us.
  • Legal authorities, such as law enforcement, courts, or regulators, when we are required or permitted by law to disclose your information.

We do not sell your personal information to any third parties without your consent.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account and password, and for notifying us of any suspected or actual breach of security.

What are your rights?

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

The right to access, which means you can request a copy of the personal information we hold about you.

The right to rectification, which means you can request us to correct any inaccurate or incomplete personal information we hold about you.

  • The right to erasure, which means you can request us to delete your personal information, subject to certain exceptions.
  • The right to restriction, which means you can request us to limit the processing of your personal information, under certain conditions.
  • The right to data portability, which means you can request us to transfer your personal information to another entity, where technically feasible.
  • The right to object, which means you can object to the processing of your personal information for certain purposes, such as direct marketing.
  • The right to withdraw consent, which means you can withdraw your consent to the processing of your personal information at any time, where applicable.

To exercise any of these rights, please contact us using the contact details below. We may ask you to verify your identity before fulfilling your request.

How to contact us?

If you have any questions, comments, or complaints about this privacy policy or our privacy practices, please contact us at:
Email: info@healthvales.com
Address: Healthvales.com, 123 Main Street, Cardiff, CF10 1AB, UK

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our business, legal requirements, or website features. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website after the changes take effect will constitute your acceptance of the revised policy.

This privacy policy was last updated on December 9, 2023.

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